Policies
Policies
Shipping and Handling
Shipping and handling charges are based on the total price of your order. Oversized or heavy items may incur an additional shipping charge that may not be calculated until your order is being prepared.
We will notify you if there is an increase in the shipping cost before your order is billed and shipped.
We ship via UPS Ground or the United States Postal Service within the continental United States. Shipments to Alaska, Hawaii, and international destinations may require additional shipping charges.
Please allow 4–10 business days for delivery of non-backordered items within the continental United States. Additional delivery time may be required for Alaska, Hawaii, and international shipments.
Orders will be shipped together whenever possible.
Returns and Exchanges
All returns must be postmarked within 30 days of the original shipment date. Returned merchandise must be in new condition and include all original packaging, instructions, and documentation. Customers are responsible for return shipping costs and should include a copy of the packing slip with all returns.
Original shipping and handling charges are non-refundable. Returns require prior authorization and are subject to a 15% restocking fee. Approved refunds will be credited to the original payment method.
If you receive an incorrect item, we will replace it at no additional charge and cover the shipping costs.
Exchanges for incorrect sizes are free of restocking charges. Customers are responsible only for shipping costs.
Orders placed in error may be exchanged for another item without a restocking fee. Customers are responsible for any additional shipping charges, and the replacement item must be at least 75% of the value of the original purchase.
Please return merchandise using prepaid UPS or USPS and insure the shipment for its full value. Whenever possible, use the original packaging. We are not responsible for items lost during return shipping.
Include a copy of your packing slip or email invoice along with detailed return or exchange instructions when sending items back to the dealership.
Sales Tax
Sales tax is applied to in-state orders where required by law.
Payment Methods
Orders are accepted through our secure online checkout. Most major credit cards are accepted, and all purchases are verified for your protection.
Backordered Items
If an item is backordered, we will notify you by email. If shipment is expected more than 30 days after the order date, you will be given the option to cancel your order. Backordered items are fulfilled before new orders once inventory becomes available.
Secure Online Shopping
We protect your privacy and security by processing all online transactions through a secure SSL connection. Secure Server Certificates are provided through Dealer Spike, LLC.
General Policies
Product descriptions are provided by manufacturers and distributors and are not guaranteed to be free from errors. Prices and product information are subject to change without notice. Incorrectly posted prices or options do not obligate us to honor those errors. We reserve the right to refuse service or sales to anyone for any reason.