Reviews

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  • "Took the Harley Riding Academy Basic Rider Course with Appleton. Great experience! All staff were very friendly and helpful. The instructors were amazing! Leah was great!!! Definitely recommend taking this course at Appleton for anyone learning to ride or even experienced riders to learn more skills."

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    Jared Skinner - Cadiz, KY
  • "This is a little late, but this starts a few years back. I had bought a Electra Glide Ultra Classic though AAFES while I was deployed. Loved that bike. A few years back I got sick, unsure how things were going to work out I took that bike to Appleton's. Glen bought it and told me when I was ready to get back on a bike come see him. On the 5th of February my wife filled out a credit App for HD. I was contacted by Keith and he wanted to know what I was looking for. Said maybe a fatboy or low rider but I really did not know. we went down to Appleton's that Sat (9 Feb). Talked to Keith and now today my wife and I are the very proud owners of a 2019 Heritage Classic. I did see Glen while I was there, he did remember me. I got a great deal. I would like to thank Glen, Larry, Keith and Carlie. I got the bike I wanted, I got the price I wanted, I got parts I wanted and my wife and I even got some t-shirts, helmets, hats and boots. Thanks to all."

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    Jerry Short - Clarksville, TN
  • "Thanks Keith Milan for helping my Godfather Gene Downing. You know after many years of him and his wife Katy riding all over the country ultimately sickness took her from us all. Gene fell into a place that only men of his demise can take you. Keith Milan and the Appelton family have known Gene & Katy 20+ years. After Much discussion with him Gene finally went to see his favorite salesman Keith and found a bike that took him back to his days of happiness. From the bottom of our hearts (Julie & PJ) thank yall so much for helping Gene get back to a place of wonder In his time of darkness! Sincerely The Anthony Family"

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    Patrick Anthony - Clarksville, TN
  • "Awesome experience. Process was easy, straightforward and they valued and respected my time. Highly recommended. Thank you Keith for your help in selecting my new Street Glide!"

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    Nick Bailey - Madisonville, KY
  • "I have been dealing with Appeltons for yours they have always done a great job , Especially when working on my bike."

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    Jeff Price - Clarksville, TN
  • "This dealership is superior to the others I bought motorcycles from."

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    Jerry Jeter - Clarksville, TN
  • "The Appleton Harley Family treated my family and I with great hospitality. From working with Keith and Bunny from sales, to Glenn the sales manager on negotiating a good price, and Larry the financial specialist; they all ensured a smooth and seamless transaction. I just brought a new 2018 RG Ultra, this is my second bike I purchased in the same month from the same dealership. I have three words for you, "World Class Service". Thanks Appleton!!!!!!"

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    Ricardo Booker - Clarksville, TN
  • "I was returning to Missouri from a ride on the Natchez Trace when my FLHTK started to miss violently. Almost immediately I noticed the billboard on I-24 north advertising Appleton's so when I arrived at the exit I went straight there. From the moment I walked in the door everyone seemed to go out of their way to accommodate me. Josh in parts personally escorted me to the service department and then checked on me several times to see if I had found out what was wrong. Several employees, especially Keith offered coffee, allowed me to place my helmet and jacket in their office while I waited. The Service Department was outstanding. They were able to diagnose my problem and have me back on the road in just about 3 hours. And during the wait, I met several very satisfied customers who had nothing but good things to say about Appleton's. There's something to be said about a business that customers want to go to just hang out with their friends. I thank you all so much for helping me and the fine hospitality and the great job you did for getting back running again."

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    Richard Kinsey - Cape Girardeau, MO
  • "I recently had my Roadglide in the service department for a brake light switch failure. This failure resulted in the loss of my rear brake will out riding. Research indicated this part was part of a recall and my records indicated that the recall had been performed by another dealership while I was traveling and stopped for a tire replacement. Working with the service department, they contacted the Harley Tech team concerned about a failure of a part covered by a recall. A recall is to prevent the part from failing so why did this part fail? The service department was able to locate the failed part from my bike by digging through the trash, it turns out the recall was not applied by the other dealership. There is a distinct difference in the new part and old. Thanks Appletons and the service department for taking the time to figure this out. I appreciate the outstanding customer service."

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    Steven Blasey - Clarksville, TN
  • "Jason was great."

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    Terry Arrington - Clarksville, TN
  • "My husband and I came into Appletons this past Saturday 8/5/2017 looking to buy a trike. I was extremely upset due to the fact that we were going to trade in our 2 Streetglides and our Dyna for the trike. I knew my husband didn't want to give up his 2012 SG but he was ok giving up the 2014 SG and my 2005 Dyna that we had bought from yall last year. I am a new rider took the riders course through Appletons last year. My husband felt that I was having a hard time on 2 wheels and to say the least I was upset but after talking to Jason, Buddy and Keith I felt it was the best thing for me to do was to get myself on 3 wheels instead of 2 for my safety and my husbands. I was in tears but after many hours of the guys helping us and answering all our questions they found the best deal for us. AS OF TODAY WE WILL BE THE PROUD OWNER OF A 2014 TRIGLIDE. Jason, Buddy and Keith were so understanding and I cant forget Larry for listening to my concerns and screaming for joy in his ear this morning. I WOULD HIGHLY RECOMMEND APPLETONS to anyone no matter what level of rider you are. THEY WILL WORK TO MAKE YOU FEEL SAFE AND COMFORTABLE with your choice no matter if you choose 3 wheels or 2 wheels. OH and cant forget my girl Carrie she will take care of you for all your HD clothing etc needs. THANK YOU THANK YOU"

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    Tammy Tasker - Springfield, TN
  • "On 7-25-17, I rode into Appleton's to ask when would be a good time to come in and update my Nav System and have my nitrogen checked in my tires?The person at the Service Desk greeted me and told me he would be happy to update my system right then and have my nitrogen checked. I was pleasantly surprised that every employee I encountered (Keith, Jason, Chief and others) each greeted me and asked how I was and were and if they could do anything to help?I wish to emphasize that to overall atmosphere there was very positive and every employee seemed upbeat and eager to assist me.Today was an outstanding experience at Appleton Harley Davidson!"

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    Darrell Dunlap - Adams, TN
  • "My husband and I came in today and had the most wonderful customer service! Thank you Jenny Harris for all your help and information on upcoming events! You turned a hunt for just a "belt" into us being returning customers for life!"

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    Mandi Jene Eaton - Dickson, TN
  • "The folks at Appletons Harley-Davidson never cease to amaze me! Can't say enough for the staff there, and yesterday was no exception. I decided to trade a week ago, and Glenn and Adam made it a very pleasant experience. "Let him ride everything" sure meant a great deal to me-thanks Glenn. Adam, my salesperson was very positive and I appreciate the advice and patience that he provided throughout the past week. Yesterday, I pulled the trigger on a two-toned denim Softail Slim. The parts folks went "way" out of their way to find me the exact accessories that would to make my new bike unique and special. The motor clothes staff even assisted by helping me find a brown boot that I could use as a comparison color against my grey and black bike. I have learned over the past several years to expect nothing less at Appletons. It's truly a team experience the staff offers and you "feel that" as a customer. Being called by your first name throughout the sales, parts, clothes, financing and service departments just reinforces the family values Appleton Harley have for their customers. I am looking forward to seeing my completed bike and a continued relationship with just the best folks I know. Great job you all!"

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    Jimmy Stephens - Clarksville, TN
  • "I went to Appletons because I was not happy with the way my 2010 Street Glide was running. I talked to Eric McCoy (AKA Chief), and he took the time to tell me that my bike was running lean. I pick the bike Friday 18 Nov and I can't stop riding it. The bike is running extremely well. I had Appleton's service department take the engine to a 103 with a 255 cam, and now I am jubilant. I would like to say thanks to Chief and his professional service department."

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    john mcfadden - Clarksville, TN
  • "Appleton Harley Davidson was my only consideration when purchasing my 2017 Street Glide. The reason? The sales team, the parts team, the service team. I've grown to trust these folks over the past 4 years and they are unequalled, anywhere, and being the former owner of a 2001 PI Road King, I've experienced quite a few folks in many other places. It took me 3 months to choose my bike at Appleton, but Jason was very patient with me, and was there for me, answering all my questions every time. When I was finally ready to go for it, he not only remembered what caught my eye, but who I was. His knowledge, guidance and personal touch made all the difference for me with my new purchase. You can't fake sincerity. I'm beyond impressed with EVERYONE at Appleton, and I'll always come back... I recommend Appleton to anyone with or wanting a Harley Davidson."

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    Jeff Crider - Clarksville, TN
  • "Purchased a 2017 freewheeler, was an awesome experience,"

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    Patrick Hickey - Clarksville, TN
  • "Scotty and Lary in the sales division treated me with the utmost respect and professionalism. Scotty knew i was about to make a long road trip on the sportster that I had and told me that if buying a new bike would keep me from taking the trip he would not sell it to me. That from a salesman,I never heard of it.On my trip I had 1 small issue in Texas and Appletons took care of me way above what I expected them to do. From the way I have been treated as of today I will not ride any other bike other than a Harley.The experience has been the best buying and after sale treatment that I have had."

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    Haskell Tilson - Clarksville, TN
  • "I just wanted to give a big thanks to Ed in the service dept. Not only did he get my warranty job done he made sure it was done while I waited. He didn't have to but he found a tech that could fit it in to get me back on the road. Thank you very much for great customer service."

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    Charles King - Nashville, TN
  • "Great people! I have recently gotten back into riding after 25 years in the military. Attended the riding academy at Appleton's Harley Davidson. Enjoyed the class and instructor ( Will Nelper ). I am always greeted and feel welcome each time I walk into the dealership. Great place and great people!MORGAN ("DOC") CROW"

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    Morgan Crow - Trenton, KY
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