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366.jpg) When my husband and I took the Rider's Edge Course, we were just following orders. Being military, we are required to take the Basic Riders Course if we want to ride our motorcycles on a military installation. Also, if we don't take the course and have an accident, we jeopardize our insurance. We had just returned from Afghanistan with our unit and all the classes on post were full. That's when Google lead us to Appleton's Harley Davidson, where the Rider's Edge Courses are offered. We were so excited that we got into the same class together. My husband already has a motorcycle license, but I hadn't been on a bike since I was a teenager.
During class, I learned all about motorcycles: how to operate it, how to be safe, how to ride with others, and most importantly, how to stop! The instructors were amazing. Our class ranged from seasoned riders to absolute beginners. My husband and I fell into both categories. Clutch control and counterbalance are the techniques I find myself using the most. I am developing a callous from gripping the clutch!
After we completed our course, I went straight to the DMV and got my license. We began riding together, and my husband started shopping for a more comfortable motorcycle. I had a Honda Rebel and he liked the feel of the cruising bike better than his sport bike. I quickly outgrew the Rebel and began shopping for my own bike. We were looking at motorcycles down at Appleton's and that's when we met Novella. She was totally awesome at helping us find bikes within our budget that fit our needs.
My husband and I got married on the 4th of July, 2009. Although, we spent our first anniversary in Afghanistan it felt like 2011 was our real first anniversary. Getting Harleys seemed to be an awesome way to celebrate our lives together. We celebrated for a whole week! We made up for our first anniversary and then some. It all seemed to fall into place, just like the day we got married. The 4th of July just happened to be on a Saturday on a 4 day weekend, and we just happened to decide to buy Harleys just before our anniversary. We are truly blessed.
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"I initially went into the dealership to get into the Riders Edge Course on 23 May. After walking around the dealership and listening to the salesmen I was convinced that it was meant for me to purchase a bike that day (never been on a bike before that day)
The overall experience was great, but my story really started after taking the riders course. I was one of the riders that didnt pick up the riders skill easily and as designed had to come back. From that point on the owner and my salesman (Scotty) took a personal interest in my success. Thanks to the folks at Appleton I've been keeping it in the wind every since. THANKS!"
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By: Antoine Phenix City, AL
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"I have dealt with all the harley dealerships in central tn. and by and far appletons h.d. is number one in my book. I have used the service dept several times for my '08 ultra and have always been satisfied with the service and condition of the bike once returned to me, clean. The parts dept has always been very helpful and always well stocked. motorclothes has a great stock and variety. we have bought a bunch of clothes from appletons. Thank you for all you do and keep up the good work. We will continue to patronize your dealership."
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By: mac pleasant view, TN
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"Best Harley dealer in the state!!!"
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By: Chauncey Clarksville, TN
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"This dealership is outstanding in every department, and I have nothing but gratitude for the manner that I was treated by everyone on staff. This was my 2nd motorcycle purchase in less than a year, and I absolutely love the bike! Glenn and Larry made the experience truly pleasurable. We laughed, smiled and even gnawed a couple of fingernails down hoping they would find my dream bike, and brother, did they ever! My 2011 Heritage is just the best bike I have ever owned. The experience that I had was one of my most fond, and I would encourage anyone to become a friend of Appleton H-D. These are "GOOD PEOPLE". Thanks guys.....Jim"
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By: Jimmy Clarksville, TN
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"My wife & I had a wonderful time at the "Referral Dinner." The food was GREAT and the games were so much fun. Though I did not win any prizes, we had a great time. The goodie bags that we got at the end of the night were wonderful. Lots of stuff in there that came in useful. Thanks for a great time and I will try my best to refer more people this year. Thanks again and have fun riding."
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By: William & Tracy Gracey, KY
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"I needed some repairs done on my 2005 V-Rod and Terri really hooked me up. Thank you for the awsome service!"
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By: Thomas Clarksville, TN
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"I've have lived in clarksville fifty years. I was always told don't buy a motorcycle from appleton; they would rip you off. Its kind of funny thoes people telling me that don't own a motorcycle. One thing for sure ,be careful who you talk to. Because Appleton's has giving me an out standing deal followed by even better service."
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By: keith clarksville, TN
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"Very Happy with my Experence at Appletons.. I've been there several times and have alway's been treated with respect, I don't think you could get better service anywhere.."
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By: Thomas Woodlawn, TN
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"The whole experience was really good. I love the 1200 Sportster and all the people at Appleton's were great to work with."
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By: Rusty Chapmansboro, TN
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"Everything was so amazingly awesome. Everyone at Appleton Harley was committed to making my first bike purchase a once in a lifetime event to be remembered. Larry Lyle was my salesman but after all the time I spent with him he became a good friend too. If I get another bike I know where to go. Thanks guys."
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By: Michael Clarksville, TN
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"I cannot express how deeply grateful I am for the way in which I was treated by the entire staff on my recent purchase of my new Dyna Low Rider. Beginning with Glen, I was offered nothing less than complete honesty and respect for myself and my interest in trading. Glen made the difference for me in helping me choose the exact bike that I would truly love, and not just be satisfied with. During the course of the day, I was fortunate to have worked with Glen, Chip, Billy, Tia, Mary, and even a few in service that knew my name even before I knew theirs! It was an awesome experience and one for which may only be just the beginning.
Jimmy"
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By: Jimmy Clarksville, TN
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By: Anonymous Clarksville, TN
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"Service and customer service have really improved in the last six months. Keep up the good work."
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By: Scott Clarksville, TN
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"Great job."
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By: Bill Clarksville, TN
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"Thanks for all the Applton family for your love and support with the 1st memorial ride for my brother-in law Joey D Holmes.As I write this I remember Joey saying that you need to go see these guys they are good people and he was so right. Anyone that wants to be treated right needs to come see these guys you wil not be disappointed! May god bless all of you and remember
"BIKERS ARE DYING TO BE SEEN
SO LOOK TWICE AND SAVE A LIFE"
Enjoy the ride
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By: randy Erin, TN
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"From Larry to Glynnis, everyone went out of their way to make this as enjoyable as possible. Billy talked us through all the options and Glynnis really went out of her way to make Suzanne feel really comfortable about the bike. Thank you Glynnis! I owe you one."
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By: Robert Clarksville, TN
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"I have been riding Harly and dealing with dealerships for just as long. Appletons is by far the best customer service dealership I have had the pleasure of dealing with. From the first bike I bought from Appletons in 1994 to the 13th bike I bought in 2007. I have been treated fairly and with respect. I recommend Appletons to everyone I can. "
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By: Clyde Clarksville, TN
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"I have been riding Harly and dealing with dealerships for just as long. Appletons is by far the best customer service dealership I have had the pleasure of dealing with. From the first bike I bought from Appletons in 1994 to the 13th bike I bought in 2007. I have been treated fairly and with respect. I recommend Appletons to everyone I can. THANKS"
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By: Clyde Clarksville, TN
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"Excellent customer service, I was very impressed by the knowledge and service provided by the salesman, parts manager, finance department, and service department."
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By: Steven Clarksville, TN
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"The whole staff in all was very friendly.The salesman was not pushy and did not try to get me to buy anything i did not want.The accessory dept. was very helpfull for future
accessories."
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By: robert cedar hill , TN
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"Very good service really glad you guys are in town, you really know how to keep customers comming back. Sincerely Charles Doan 2005 Heritage Softtail"
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By: charles palmyra, TN
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By: Daniel FT Campbell, KY
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"Many thanks to Mike in the parts dept for helping me select a rider backrest for my H-D, I almost purchased the wrong style for my bike and did not know how to install the parts. Mike’s style recommendation for my bike and valuable advice and guidance on properly installing and configuring the hardware and backrest adjustments to meet my riding style allowed for a very easy one-time installation without having to make repeated installations or adjustments; everything is perfect! By the way, my wife likes it because it gives her a little more room when we ride. Thanks again Mike for your professional and friendly assistance, and thank you Appleton H-D for hiring Mike and others like him on your staff. Have a great new year!
Paul"
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By: Paul Elizabethtown, KY
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"I would like to say thanks to Bret and mike for all you did for us on the purchase of our new Harley STC we are really enjoying the ride
THANKS BRET AND GOD BLESS YOU "
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By: Randy Erin , TN
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"The staff at Appeltons is Top Notch, when in the service dept. ,they have concern for any issues I may have and are very prompt in finding and fixing the issues and explain what they find. My hats off to Kevin (tech) who has a passion for his profession,Thanks Kevin. Richard and his staff are the best and its nice to have a home town dealer like Appeltons. "
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By: CRAIG clarksville, TN
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"Want To Thank everyone From Bret To all Service staff. Made Me Feel Like Family. Would Highly rate them to anybody. bought my first harley a 09 sportster custom 1200. thanks again."
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By: David hohenwald, TN
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"SINCE I BOUGHT MY FIRST HARLEY IN 07 FROM ANOTHER DEALER, ONLY BECAUSE YOU NOT HAVE A FATBOY WHICH I WAS LOOKING FOR,APPLETONS HAS DONE ALL MY SERVICE WORK WHICH HAS BEEN TOP NOTCH.I BOUGHT ALL MY ACCESORYS FROM YOUR PARTS DEPARTMENT, WHICH ALWAYS HAS EVERYTHING IN STOCK.I HAVE NOW PURCHESED AN ULTRA CLASSIC ONE YEAR LATER AND YOUR SERVICE AND PARTS DEPARTMENT WILL BE GETTING ALL MY BUSINESS.I HAVE TRIED THE OTHER LOCAL DEALERS ONLY TO FIND THAT APPLETONS TRULY CARES ABOUT THE CUSTOMER. THANKS APPLETONS FOR ALL YOU DO FOR THIS BIKER! "
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By: MAC PLEASANT VIEW, TN
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"I broke down 2 time last Friday on my way to Lil Sturgis, Ky. The first was an engine trouble and the second was a flat rear tire. I called JPM Cycles to come and get me to replace my tire and they told me they would come get me but could not change my tire until Saturday. I call your service dept and told them about my day I was having. They told me they would be there in 45 minutes and would hold an employee over to get me back on the road. You have the BEST service dept I have ever delt with. I was not there for more than 30 minutes. They worked as one team to correct my problems and get me back on the road RIDING as Harley Davidson owner do. Thanks to you and your staff for the excellent service I recieved. I will drop back in the next time I pass your direction!
Sincerely
Dale Galbraith
Birmingham, Al"
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By: Dale Birmingham, AL
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"I was traveling in the area in mid May and my engine light came on, bike was running very rough. Your service department got me in with in 10 min to see what was wrong. Stoney had it figured out in no time and I was on the road. Great job guys, I Thank You very much.
Paul Wilson"
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By: Paul camden, TN
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"We want to thank all staff members at your great dealership for making our first HD experience a memorable occasion. We spoke with several HD dealerships and chose Appleton HD because of the courteous and professional customer relations we experienced over the phone when we were searching for a HD model and options we wanted, so it was a pleasure to drive over three hours to visit your dealership to buy out first HD. Everyone in your dealership either provided high quality service or valuable guidance and advice in assisting us in our purchase (now the proud owners of a new Dark Blue Pearl 08 Ultra Classic Electra Glide). We especially want to say thanks to Keith, Chip, and Mike for going above and beyond to assist us in our purchase with prompt and professional service; everyone made us feel like part of the Appleton family. Thanks!"
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By: Paul and Sunhui Elizabethtown, KY
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"All employes are very knowledgeable and very polite, But
one person stands out due to giving an extra 100% ,is Michael in parts dept.He was there to assist on my
project and had a lot of patience with me ( I had a ton of
questions)and a ton of parts to order)"
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By: Willy Clarksville, TN
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"Brian helped me find the bike I've been wanting to get and was within my budget. The entire staff was a pleasure to deal with. Thank you all!!!"
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By: Glenn Cedar Hill, UT
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"Give Larry a pat on the back for finding me a Harley that fit my budget. You guys are the greatest bunch people. It is amazing the looks of ah that you get when you are sitting on a Harley."
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By: Mike Central City, KY
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"THANKS TO MIKE, KEITH, AND ALL THE SERVICE GUYS, I HAVE A GREAT BIKE THAT RUNS EVEN BETTER AND CAN AFFORD TO RIDE IT TOO, I WILL BE SURE TO SEND EVERYONE LOOKING TO RIDE YOUR WAY. THANKS AGAIN, MIKE D."
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By: MICHAEL CLARKSVILLE, TN
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"This is a great dealership and we come from Hopkinsville several times a month to buy stuff. "
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By: Leslie Hopkinsville, MA
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"I came in your store on Saturday Jan.12,08 just to check into trading my bike and see what I could get. The assistance I received was outstanding, I bought an 08 fxd and got everything I wanted on the bike and also stayed where I needed with the payment, everyone was awesome. I have always enjoyed hanging out at your store and now I know why. When I start thinking about trading again, I will for sure come to you guys. Thanks for your great service and an awesome bike!!!!!!! "
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By: Victor clarksville, TN
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"I feel everyone is doing an outstanding job. Happy Holidays to everyone!!!"
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By: Walt Clarksville, TN
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"I had no idea that my husbad was buying a bike till we pulled in the parking lot. The sale team was very good to help me deal with my shock. Everybody was fantastic and was excited for us, so that helped me get excited. Mike and I will recommend Appleton's to everybody. Thank you to everybody there. Happy Holiday's to all of you."
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By: Faye Nashville, TN
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"From the first day I walked into the showroom I knew there was something special about Appleton's, you take pride in your product and show honest appreciation to your customers. I was just at another dealer's showroom in Florida (passing through) and the atmosphere was chilled. Made me really appreciate just how nice and attentive your staff is. From the salemen, the motorclothes gals, parts, service, accessories, everyone single person has had a smile and a "I want to please you" attitude. Keep up the good work!"
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By: Bryce Southside, TN
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"This was the most pleasurable buying experience I have ever had in my life! When I walked in the door I was treated like Royalty. Everybody at Appletons made me feel like I was the only customer and when I get ready to trade they will be the ONLY one I deal with!!"
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By: Anonymous Stewart, TN
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"I just wanted to say a quick thanks to everyone at Appleton's. It was quite a change to be welcomed to the HD Family by a dealership that has been so helpful and easy to work with. I will be in often! Thanks!"
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By: Chris Tennessee Ridge, TN
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"On the 17th of July I went in to Appleton's to order a 2008 Road King Classic. I left that day with a 2007 instead. I traded in my 2005 Sportster 1200 Custom and got an excellent price on the 2007 Road King Classic. I would like to thank, Larry, Billy, and Jennifer. They made the whole process painless and enjoyable. Its a beautiful bike and a dream to ride. I am, and always will be, a satisfied customer. Thanks everyone.
Chuck Langloss
Clarksville, TN"
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By: Charles Clarksville, TN
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"I just recently bought my 07 sportster here and to be honest I don't have the best credit in the world but it was the best expierience and investment I have made I want to thank everybody there for your help and your friendship. I will definately be around more and will buy another bike from you."
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By: joseph oak grove, KY
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"I have been going to Appletons for the last four (4) years and even though I was not able to buy until this year everyone there has always been real nice and very friendly to me. From Chip, Scout, Michael. Richard in service and most of all my salesman Larry who was a big help in picking out my bike, it is just what I wanted. I would gladly send anyone to Appleton for there first bike (like me) or there 10th bike. you can't go wrong with a group of people like they have at Appleton. Thanks for all your help. Your new friend and fan Danny Cotton"
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By: Danny Chapmansboro, TN
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"I really enjoy my bike. Thanks"
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By: Tommy Cadiz, KY
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"Everyone working for Appelton made buying my 2007 FXDB so easy. Everyone there took the time to ansewr all of my questions and went out of their way to ensure that I received 100% of their time and attention from the time I walked through the door... well it still hasn't stopped. There was no pressure to buy "Make youself at home sit on the bikes and when you have questions I will answer them." Not only that they stood in line for an hour just to deliver my bike to me on post, for free. No thats what I call good service!
THANK YOU to everyone at Appelton HD
Russ
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By: WILLIAM Fort Campbell, KY
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"hey guy's i like to thank all of you's keith thanks a millon chip thanks for all also ! it was worth my trip from ft myers florida it's sad that i have to go to tennesse to buy a bike when my home state wants to to treat you like your doing them a favor by going to there dealer! again thank you for all in the future i will always keep you's in mind thx so much i love my bike mario ft myers fla"
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By: mario ft myers, FL
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"Not nearly as painful as it should have been spending $16,000"
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By: trevor elkton, KY
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"About 4 pm on the 23rd of October, 2006 I found myself in Appletons to do some browsing with my wife for the "Perfect Bike". While we were looking around I began to conversate with Keith, keep in mind we had no intention of buying a bike we were just "browsing", and before I knew it my wife was doing the paperwork on my first Harley. I have to be honest, everyone in that dealership was so helpful and just generally a pleasure to be around I couldn't resist. First rate service from Keith, Chip, Scott, and all the girls at the front desk. I was so impressed with the service I can't stay away now. In 2 weeks I think I have been there 4 times. Thanks Appletons for getting me on my dream Harley. It was, and is still, a pleasure to do business with you."
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By: Thomas Fort Campbell, KY
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"Just purchased the 50th anniversary Sportster 1200c. This is my first Harley and I promise you it will not be my last. The salesperson (Novella Coppedge) was very knowledgeable, friendly, and genuine.
Thank you,
Chris McMahon"
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By: chris hopkinsville, KY
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"My wife and I purchased our very first motorcyle from Appleton's. Everything from the online website credit application to meeting Jennifer and Keith went so smooth. They explained everything to us, asked questions to ensure that we purchased the right bike for our experience level and expectations. We meet with Cindy and she explained the accessories needed and helped with the fitting. I would recommend Appleton's to anyone even considering making a purchase. We enjoyed our initial opportunity to experience the motorcycle community and take part in the toy run this past weekend. We meet so many new folks that were willing to take us along and explain the event and surroundings to us. WHAT AN RUSH!! Thank you Appleton's!"
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By: Don Clarksville, TN
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"All were very professional and it was an absolute pleasure to do business with yall. Thank you "
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By: Charley Indian Mound, TN
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"GREAT EXPERIENCE.HEY IT WAS FEB.JUST TRYING TO GET A JUMP ON THE SUMMER RUSH.I HAVE NEVER BEEN JUST BLOWN AWAY BY THE EXCELLANT SERVICE THE STAFF .IT HAS BEEN 20 SOME YEARS SINCE I PURCHASED A NEW HARLEY, AND WAS COMING TO CHECK THINGS OUT AND BAMM'IWAS ON THE BIKE I ALWAYS WANTED.ON THE SHOWROOM.WITH ALL AND EVERYTHING I WANTED IN A HARLEY.THANKS"
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By: JOHN ADAIRVILLE, KY
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"Bought four bikes from Appletons in the past, and will go out of my way in the future just to buy from them again. Super organization with great people."
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By: Michael Clarksville, TN
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" I came in not 2 months ago and found the bike of my dreams. But as luck would have it I was not able to get it at this time.
The whole time I was trying, your salesman was right on top of things, helping me in trying to get the best price.
I just want to say thanks and when I can get my ride I know where I'm coming to."
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By: James Rockvale, TN
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" I want to tell the guys thanks for all the help they give me when i come in the store. You have a great parts department that all ways has the parts i need.
Thanks Lance"
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By: Lance Hopkinsville, KY
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"I have been to many dealers while traveling and not found any that can compare to Appleton's HD. The staff in every department at Appleton’s exemplifies how other dealer’s staff should perform their duties. I have purchased two motorcycles at Appleton’s and I will definitely purchase any other motorcycles there also as well as having them serviced."
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By: Manuel Clarksville, TN
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"I've always had good service from the service department. Larry was a big help.. Thanks
Mike from Dickson"
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By: Mike Dickson, TN
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"I really appreciated your friendly atmosphere and quality service since being stationed in South Carolina I have yet to find a local dealer that meets the quality and customer friendly atmosphere as Appletons just wanted to say thanks. "
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By: niles columbia, SC
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"I bought an '05 Sportster Custom from Appleton's a couple weeks ago and I continue to go back to the store as often as possible... The staff at Appleton's are the best, most professional and personable people I've met in a dealership and deserve an award. I just want to say thank you to everyone at Appleton's!
-Boss Hog 2005"
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By: Jerokiah Clarksville, TN
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"Everyone there is really nice, and I greatly appreciated everything they done for me. I traveled 300 miles there to purchase my 2005 Road King Classic because they were so nice. Thank you to everyone! "
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By: Harold Winona, MO
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"I recently traded my bike in with you guys. Kieth and Chip were totally profesional and a pleasure to deal with. In a time when Harley dealers and Harley salesmen seem to have huge egos these two guys did a superb job. I would like to thank them for the excellent job."
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By: Joel Clarksville, TN
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"I enjoy shopping at Appleton's because they always make you feel like family. Billy, Tia and Chicken are the best."
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By: Chris Clarksville, TN
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"Larry and your service department are absolutely the best!"
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By: Dennis Elkton, KY
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"Your service department is great! I would not even consider taking my Heritage anywhere else for service. Very friendly and knowledgeable."
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By: Dennis Elkton, KY
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"Appleton's has the friendliest staff that I've delt with. I've been to dealerships where you had to chase down the staff to ask a question. Not at Appletons. I was welcomed the first time and every time I walk in the door.
Thank you Appletons! "
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By: Steve Hopkinsville, KY
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"Bought an 2005 Buell Blast I love the motorcycle adaquite power for a beginning rider. Had never ridden before buying but I appreciate that they delivered the bike for me "
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By: Ronald Hopkinsville, KY
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